Mauized

11/8/1996

I’ve been sitting at my desk all morning…on point behind the keyboard waiting for that cathartic moment when the breakthrough will occur…trying to build up the false pressure to make me energetic and crazed enough to follow another impossible quest to the end…and it ain’t working.

One thing I’ve learned during this past vacation period is that we all need more vacations.  Now there’s a startling, revolutionary thought.  It’s really not more vacation time we need as much as quality vacation time.  All too often we spend our vacation concentrating on work.  What a waste…of both vacation time and work.  Neither is satisfactory unless each is separated from the other.

There is no doubt that our business…whether radio or records…is one of the most stressful in the world.  Part of what makes our job so stressful is the inability of individuals to relax.  We can’t (don’t) relax while we’re doing our jobs…we certainly can’t (don’t) totally relax while we’re vacationing.  Too many bad things can happen.

I’ve said it before, but it bears repeating.  The individuals in record and radio are too quick to criticize those who show even modest success.  Why can’t we be happy when others succeed?  It just isn’t in the cards.  It seems that everyone who gets a promotion higher than the position they held did so only because they (a) were lucky, (b) know somebody, (c) fit the political profile or (d) were fucking the boss.  It can’t be qualification, because we know we are the best qualified.

So, jobs based on paranoia breed vacations steeped in the same.  We can’t relax because (a) our MD, who we left in charge, is probably brown-nosing the boss and is stabbing us in the back; (b) our regional promotion person, who we left in charge, is probably brown-nosing the boss and is stabbing us in the back; (c) the trends might go up while we’re away, (d) our priority might get more adds when we’re away; (e) the station can’t run without us (if it does, we might not be needed); (f) the field staff can’t be effective without us (if they  can, we might not be needed); (g) the station may be sold; (h) the company might be sold; and (i) if we do enjoy ourselves, we may begin questioning what we do for a living  and we’re  certainly not qualified to do anything else.

At Network 40, you can’t call in from vacation.  We don’t allow it because (a) it reminds the rest of us that you’re on vacation and only serves to piss us off further; (b) nothing will happen in a week that can’t be fixed or put off until your return; (c) it’s harder to talk shit about someone if they’re constantly calling in; and (d) we really don’t like you outside the office, so why must we talk with you on the phone?

With all, some and none of these thoughts on my mind, I boarded the plane to Maui for a two-week vacation with a heavy heart.  What was there to be happy about?  I was leaving Los Angeles right in the middle of the fires to head for a tropical paradise where the closest thing to an argument would revolve around whose turn it was to fix the chi-chi’s, I could soak my toes in the Pacific Ocean, watch the most beautiful sunsets in the world, dance the hula with beautiful natives, surf, swim and tan without worrying about how many stations reported or who’s zooming who.

It was truly a sad moment.

While there, I introspected on a lot of things about life in general and life in the record and radio business in particular.  Hawaii is a state of mind.  Having nothing to do and no agenda gives you plenty of time to think—something we do too little of in our business.  We spend most of our time reacting instead of acting.

Out of thoughts sometimes come solutions…or other thoughts that stimulate further thinking.  Anyhow, I came up with a few that might be useful in dealing with the jugglers, clowns, dealers and deals in our business.  I may have stolen these from other wise people or books on the island, but I can’t recall any other wise ones with whom I came in contact.  Well, there was that dream when King Kamehameha spoke with me about ruling the islands, but that’s another Editorial.

Ego problems are endemic in every walk of life, but in radio and records, egomaniacs are megalomaniacs.  We should all struggle to remember from whence we came and where we may be going, then act accordingly.  The job is often more important to our peers than who is holding it.  Don’t confuse what you do with who you are.  It is a fact (and an old Blood, Sweat And Tears song) that what goes up, must come down.

I find it incredible when someone gives me bad news and then tells me not to take it personally.  How am I supposed to take it?  As a group?

Many times, working in radio and records is like riding psychotic house into a burning barn.

Real power is the ability to get things done.

What we seek most often is control, but to access all of our abilities takes complete relaxation…which is the absence of control.  The sad truth about control is that there is none.  As hard as we try, we can’t control anything…much less everything.  We should attempt to teach others how to get things done…and thereby be able to exert our influence…if not our control.

Patience is a virtue in our business.  To have it gives a measure of control.  An old Hindu proverb states:  If you sit by the river long enough, the bodies of your enemies will float by.

Most people in our business are afraid of confrontation and avoid it, leaving those who are not afraid a path to the head of the class. Confrontation doesn’t equal intelligence of leadership, but it is a trait we all should learn to master.  Don’t be afraid of confrontation, but don’t be a psycho and seek it out.

The most powerful position is often achieved by having the ability to walk away.

Sorry if I bored you.  These are just some of the thoughts that occupied my mind in Maui when I wasn’t concentrating on my main objective…

When can I go again?

Devil May Care

10/25/1996

Welcome to my nightmare…I think you’re gonna like it…I think you’re gona find you belong…

(If you want to be mad as hell, skip to the last line of this Editorial.  The rest is just filler to get me there!)

That is the theme…however weak…of this week’s magazine:  The Armageddon Issue.  Wouldn’t it be funny if the world really did end with the publication of this week’s Network 40? Okay, funny might not be the appropriate word, but you get my drift.

We initially asked a bunch of radio executives what song they’d like to be listening to when the world ended.  Programmers showed a broad dichotomy.  You can see their responses range from A to Z with no particular format or pattern discernable.  It didn’t work with promotion people.  Are any of us surprised that they would choose records they are currently working?  Of course, we know that’s bullshit.  If the world was truly ending…and they absolutely, positively knew it…their choices would be a lot different. But being promotion people in volatile positions with hair-trigger presidents watching for slipups and virulent managers waiting to jump on the phone for the most obscure reason, they opt for the easy way out.

If the world really did end, how many promotion people would be ecstatic?  Half? One-quarter?  It’s probably even money that the ones working weak records would welcome the opportunity to start a new project with the Big Guy in the sky.  But what about those with the hits?  Would they be making deals with the devil for “…just one more week?”

It would almost be worth having the world end this week to witness the action.  Can’t you just picture Charlie Walk working the Devil?

“Come on, Red, you can’t take me out now.  I’ve got Barbra Streisand getting top requests at WPLJ.  We’re going for adds next week.”

The Devil would lean back in his chair and light a big cigar.  “Charlie, it’s toast.”

“Don’t tell me it’s over, man.  It’s not over until I say it’s over.  I need one more week.  Give me a week and I promise I’ll make it up to you.  How about front row seats to the Journey tour?”

The Devil would shake his head and maybe scratch the horns that stick out between the pointed ears.  “I already got tickets.  Irving Azoff gets me everything I need from the record business.  He owes me from way back.  Besides, Charlie, you don’t’ have anything to bargain with.  You already promised me your soul last year for Sophie B. Hawkins.”

And Charlie Walk wouldn’t be the only one.  Programmers wouldn’t be immune.  Michael Martin would be begging as well. 

“Devilman, you’ve got to give me one more trend, man.  I’m right on KMEL’s tail, no offense, and I know I can beat them in the next book.”

The Devil would turn his back.  “Michelle promised to play me the new E40 mixes if I end it now.”

And then you have some who would put it into perspective.  Andrea Ganis would probably be the most calm.

“I don’t know why I’m talking to you, Devil, You’ve got no weight.”

“No weight,” The Devil would retort, “but a lot of heat.”

“I’m glad it’s ending,” Andrea would sigh, “even if it means I won’t get my picture in Network 40 again when I’m most added for Seal.  By the way, have you seen Danny Buch?’

“He’s downstairs being fitted for a red suit.”

Andrea would gasp.  “Danny’s going to hell?”

“Just as a loaner.  A lot of programmers believe hell would be spending a week locked up in a room with just Danny…and we certainly want to accommodate them.”

“So it’s really over?”  Andrea would ask.

“Afraid so,” The Devil would say.

“At least the Yankees won’t lose the Series to the Braves.”

“You know, I’m a Yankee fan,” the Devil would share.

“Of course,” Andrea would answer, “that goes without saying.  Besides, you have to know that my father took me to see ‘Damn Yankees’ when I was a kid.”

“Steinbrenner talked to God yesterday,” the Devil would say.  “The Big Guy­­—that’s God I’m talking about—told George He would end it all to keep the Yankees from losing the World Series.  Of course, George agreed to go to hell in the process.”

“Really?”

“Yeah, but it really didn’t matter.  I already had him for the Danny Tartabull deal.”

Through it all, Charlie Minor would be floating back and forth on a cloud shaped like a Rolls Royce.

“Hey, buddies,” Charlie would be calling, “y’all come on up.  The stations up here add everything.  And there’s no BDS.”

Andrea would turn to the Devil with a surprised look on her face.  “Charlie’s up there?”

The devil would shrug.  “I had him for a while, but you know Charlie.  He talked his way right up to the front row.”

No matter what the scene, come Judgment Day, I don’t want to be in line behind anyone in our business.  Can you imagine how long it would take if they separated us into groups depending on who we were on earth?  Just standing in that promotion line would take an eternity.

Guys would be cutting deals.  Of course, we would all have to make deals with the Devil just to get in the “good” line.  I’m telling you, there would be a lot of bitching when the movers and shakers of our world found out they didn’t have an “all access” pass.

Think about it. AIR would be busy, trying out excuses on angels to see if they would fly past the Big Guy.  McClusky would be representing a bunch of programmers to see if he could bring them all in as a group.

And those of us in Maui wouldn’t be affected because we are already in paradise…where I am as you read this.

Aloha.

Shut Up And Dance

10/18/1996

After months of preparation, Network 40 is proud to debut the nation’s first official radio-based Dance chart in this issue.  When Debby Peterson and I began this project, we were faced with a lot of questions.  Before we could put together a section of Network 40 devoted to Dance music, we had to answer those questions to our satisfaction.  In our discussions, many of the people in the industry had questions as well.  Listed below are the questions and answers that we contemplated while putting together America’s first and only definitive radio-based Dance chart.  Call us if you need any additional information or if you have any input in the ongoing design of our “Essential Dance” section.

Q:  Why a Dance Chart?

With the recent recognition of Dance music, we believe that a radio-based Dance chart will be an essential tool in helping programmers find Mainstream Dance hits.  With the success of Dance stations, particularly WKTU New York, it is evident that this format is viable and will be attracting new converts in the coming months.  It’s no longer a question of whether more stations will join the format, but when and how many.  Dance music has mutated into many different styles over the past 10 years. (House, Garage, Techno, Trip-Hop, Euro, Drum & Bass, Jungle, Ambient, Acid Jazz, Hip-Hop, Trance, etc.).  The Essential Dance chart will encompass the Mainstream Dance hits of this format.  With cumulative spins reported by our Dance stations, programmers will be able to find the most commercially viable Dance music.  For example, if a new Dance artist is generating top-40 spins on the Network 40 Essential Dance Chart, it’s an indicator that the artist/songs has potential to cross over to Top 40 Radio.

Q:  Is Dance music making a comeback or is this just another fad?

We believe this question is irrelevant!  The bottom line is Dance music is here now.  Whether it’s here for the long-term or the short-term, we are committed to providing you with the most up-to-date radio and retail information on Dance music.  The long-term success or WKTU New York isn’t relevant to advertisers or listeners.  They aren’t waiting to see if the station is still doing well next year.  They want their products sold today!

Q:  Which stations are reporters for the Essential Dance Chart?

WKTU New York
KACD (Groove Radio) Los Angeles
WBBM Chicago
KHTS San Diego
KNHC Seattle
WMYK Norfolk
WQZQ Nashville
CKEY Buffalo
KDNR Albuquerque
KQMQ Honolulu
CIDC Toronto
CING Toronto

These are the charter members of the Network 40 Essential Dance Chart.  All PDs and MDs may receive solid gold Chrome Lizard pins…then again, they may not.  Stations will be added to the Dance panel as formats are adjusted and the Dance format expands.

Q:  Will mix shows be included in the Dance chart?

Initially, we will only include commercial Dance stations as reporters to that chart.  However, it is our objective to also have a mix show Dance chart.  We realize the importance of mix shows and how they reflect the core Dance audience, as well as paving the way for future mainstream Dance hits.  We will include a mix show Dance chart in the future.

Q:  Who will be writing the Essential Dance column?

Sat Bisla.

Q:  Who the hell is Sat Bisla?

He’s some foreigner from England who loves Dance music!  Sat has been involved in the Dance club and radio scene for over 12 years.  His love of Dance music began in the late ‘70s with Earth Wind & Fire, Kraftwerk, Chic, Gary Numan, Blondie, etc.

After moving to the U.S. in the early ‘80s, Sat began DJing in the clubs and on radio.  His music tastes were broad, ranging from Yazoo, Sister Sledge, Cabaret Voltaire, Run DMC, Tom Tom Club to The Cure.

Today, Sat’s favorites in Dance music range from The Chemical Brothers, Planet Soul, Orbital, Real McCoy and Underworld to Armand Van Helden.  Sat has consistently maintained his passion for both Dance and Alternative music.  He is in close contact with the Dance community in the U.S. and keeps up on what’s happening with Dance music on an international level.  Sat currently doubles as an Editor at VIRTUALLYATERNATIVE, Network 40’s bastard child, so check him out yourself in his first column in this issue.

Q:  What else will be included in the Essential Dance page?

Besides the Top-20 most-played Dance songs and Sat’s column, each week Network 40’s retail department will report the top-selling Dance singles, as well as the Top-5 up-and-coming new tunes.  Network 40 will provide the country’s first retail Dance chart. The chart will feature exclusive Dance sales charts from retail outlets that report to Network 40.  Our retail department will feature exclusive sales information from markets that have Dance stations that report to the Network 40 Essential Dance Chart.

Q:  Are there any other reasons for the Dance chart?

Yes.  At Network 40, we believe in all music.  We also believe that any music format able to drive a station to the #1 slot in New York City is a viable format and we will support it.

Besides, Hix hates Dance music. If for no other reason, we like it.

Q:  Who’s your favorite Bee Gee?

We hate the Bee Gees!

No Alternative

10/4/1996

The beautiful girl who everyone wanted to dance with at the beginning of the prom has aged perceptibly under the harsh glare of the spotlights.  She finds herself sitting alone wearing the once-fashionable, but now obsolete, Doc Martens.  The style-setting glass slippers that fit so perfectly at the beginning of the dance are now dirty, passé and cutting into her feet, growing tighter with each minute that ticks off the clock towards midnight.

Is the carriage about the turn into a pumpkin, the horses into mice? Is the Alternative format, the belle of the ball in the 90s, about to be relegated once again to sitting in the singles line, dancing mainly with the small but loyal group who likes her because she wears funky clothes, has a tattoo and puts out in the parking lot?

Top 40, the most resilient format in radio, whose death has been predicted at least once each decade since Gordon McClendon invented it in the 1950s, is tuning up the guitars and warming up the crowd for a familiar round of “Another One Bites The Dust.”  A format that tries to be all things to all people survives by doing just that.

In the 60s, it was R&B and the British invasion that split the format; next came Rock; disco ruled for a while, Urban and Alternative has been the darling of the 90s. Now what?  Check out next week’s Editorial.

The fact that Alternative music is losing popularity in the Mainstream isn’t surprising.  What is surprising is that people who should know better are surprised by this turn of events.

Alternative music, by its very definition and nature, is an hors d’oeuvre.  You can eat it as a main course for a while, but in the long run, you’ll want something that draws from all of the food groups, rather than just one.  Like my mama used to say, “Too much of even of good thing is worse than not enough.”

The bloom is off the Alternative rose… which doesn’t mean that Alternative isn’t a viable format, just that it won’t automatically pull the numbers it once did.  And that’s no real surprise either…nor should it be.

Too many radio stations made the Alternative move for all the wrong reasons.  Many GMs saw the success of the format in larger markets and made the switch.  PDs understand that a lot of GMs are as ignorant about programming as the Editors of Hitz.  In smaller markets, the GM is almost always a former sales manager who has a tendency to look at the short term rather than the long.  Let’s face it, most of these people got into radio in the first place because they couldn’t cut it in the used car business.

At a glance, the Alternative format is skewed to the 18-34 year-old male (and often, female demographics) that advertisers love.  The format is also music-driven and cheap to run.  Most promotions center around lifestyle or music and can be underwritten by labels.

Hey, let’s hire a lot of cheap talent, play a bunch of weird music and book three club remotes a night.  For a while, it worked.  But in the long run, it hasn’t.  Why?  Because many aren’t good radio stations.  To weather the storms, you must have a knowledgeable captain at the helm.

Is it the recipe or the cook that is the most important?  Although there are obvious arguments on both sides, let me come down solidly on the side of the cook.  A restaurant with great ambiance, friendly waiters and a super location can get by for a while with mediocre fare.  But to survive the food has to be good.

Kevin Weatherly has been crowned the King of Alternative Radio and rightfully so.  He made KROK the prize against which all other Alternative stations are judged.  But is Kevin an Alternative guru?  Nope.  He’s much smarter and deeper than that.  Before he was an Alternative King, he was a Crossover Prince.  The only reason he wasn’t a Crossover King is that KKLQ was in San Diego and you can’t be King unless you do it in New York or Los Angeles.

Is Brian Phillips an Alternative guru?  (See above.)  He was equally successful in other formats (and will be again, shortly) before taking WNNX to the promised land.

There is no doubt that Alternative music became more popular in the past few years, but I believe that exceptional programming took many of these stations past formatic barriers to the top.  Many gave all the credit to the music and not enough to the director.  Take a closer look.  A lot of bad Alternative stations are playing KROQ’s or WNNX’s list and still losing.

The same is true outside the Alternative genre.  Jay Stevens has made Crossover the #1 format in Washington, D.C. Ditto Robert Scorpio at KBXX in Houston.  Up until a short time ago, Steve Smith had Urban leading the way in New York.  And does anyone want to try and explain Michelle Mercer’s Spanish-driven KPWR in Los Angeles?  What about Steve Rivers, who has taken Top 40 stations to the top in San Francisco, Los Angeles and Boston?

Steve Kingston, who moved Z100 closer to the edge, and Weatherly got together in New York.  Everyone said WXRK was a slam dunk, but a fool by the name of Frankie Blue comes into hopelessly outmanned WKTU, turns it Dance, for Heaven’s sake, and is #1 in his first book.

So what is the point of this Editorial?  None, really, except that we, as an industry, are guilty once again of being too quick to bury Top 40 and quicker still to coronate the successor.  We too often choose the easiest answer.  It would have made promotion easier if Alternative could have evolved into Mainstream…ditto Disco or Crossover or all of the other hybrid formats. But it won’t happen.  These formats began because they are Alternatives to the Mainstream, not embryos struggling to become Mainstream.

Alternative will live on, but in a more modest neighborhood.  Good Alternative music will sell well. Great Alternative music will rise above the format and become Mainstream hits.  What will change?  The successful Alternative stations will programmed by knowledgeable PDs.  No longer is the music enough to drive the signal to the top of the heap.  Programming will become more focused…the core audience will be catered to more and record promotion will become harder edged.  It’s already happening.

The Alternative for is re-evolving to what it is:  Alternative.

Garbage In…Garbage Out

9/27/1996 

There is no phrase in the world of promotion that will cause more trauma than the dreaded, “Your record isn’t researching well.”

Absolutely nothing is worse.  A good promotion person can come up with a lot of excuses for lack of sales, requests or a programmer’s preference, but what  can you say when the PD tells you your record is testing poorly? Your palms get sweaty, your throat gets dry, and your eyes begin to water.  Through parched lips, you might mumble or stammer a whimper or two, but for the most part…you’re done.

There’s almost always no argument.  Why?  Because most promotion people don’t understand research, so there’s no way they can argue the subject intelligently.

I’m confounded by a lot of things in our business, but nothing embarrasses me more than promotion people who don’t know anything about research.  It is ludicrous.

What word do most programmers use when talking about hit records?  Research.  What word do most PDs use when a record isn’t added?  Research.  What word do most PDs use when determining the number of spins a record receives?  Research.

So why do promotion people loath to gain an understanding of something that can mean the difference between failure and success?

Understanding the basic concepts of research doesn’t take a lot of time.  It certainly doesn’t take a lot of intelligence.  Remember, its radio people who are quoting the figures, so it can’t be that tough to learn.  (It’s just a joke, Kingston.  Smile.  Remember, I’m a programmer so I’m really making fun of myself.  And yes, I think you’re just as smart when you aren’t programming a station as when you are.  Sure.)

You want to learn about music research?  All you have to do is ask a programmer.  Most will take the time to teach you the basics.  Most are proud of their particular system.  If the person you ask isn’t forthcoming, call Mason Dixon.  Mason has one of the most innovative research systems in radio and he’s happy to share the basics with anyone who will ask.

Will knowing about research automatically get your record added?  Of course not, but it will give you an argument.  And that’s all a good promotion person needs.

Of course, understanding the basics of research doesn’t necessarily mean you’ll always be able to interpret the end results correctly.  It’s an interesting concept:  Most research is objective, yet the interpretation is subjective, depending upon who is reading it and what objectives the reader is trying to obtain.

Many programmers who pride themselves on their knowledge and use of research are missing the boat in today’s marketplace.  Actually, they’re missing more than the boat; they’re missing the entire marina.

I was discussing the changes on the surface of today’s musical landscape (can I turn a phrase, or what?) over lunch with Reprise VP Promotion Marc Ratner, who is one of the few record people who actually understands research.

Many Top 40 programmers are having particular trouble finding the Alternative songs that are right for their format.  Fewer Alternative “hits” are crossing Mainstream Top 40.  Many PDs are having trouble understanding what’s going on.

Well, it’s not Marvin Gaye.  And the answer could have more to do with the resurgence of Dance music on Top 40 than Dance music…if you get my drift…but that’s next week’s Editorial.

Mr. Ratner’s theory, which I share and endorse, is that the research on Alternative hits is accurate…it’s the interpretation of the research that is causing problems.

In case anyone hasn’t noticed, the Alternative format has been becoming more and more Alternative lately.  Those who thought the format would evolve into a more Mainstream stance need to wake up and smell the dwindling profits.  In the past few years, as Alternative music became more acceptable to the masses, bits and pieces of the format were whittled away by Top 40, AOR and A/C stations.  Then came the formats that were alternatives to the Alternative…AAA, Modern Adult, etc.

Alternative is fast becoming what it was in the beginning…a young, cutting-edge, male-driven format.  Since Top 40 has always depended on females for its core, it isn’t shocking that today’s Alternative hits aren’t crossing into that format.

Today, 95% of Alternative hits appeal to males.  Top 40 PDs who pick the cream of the Alternative crop more often than not find themselves playing mid-charting records because their audience is mostly female.  What PDs should be doing is checking the Alternative mid-charters for Mainstream hits.

By the definition of today’s audience, an Alternative record with strong female appeal will probably mid-chart on Alternative radio.  That same record could be a hit on Top 40 because it has enough female “legs” to appeal to the femininaty (did I just invent a new word?) of the format.

This is why so many records are being released simultaneously to Top 40 and Alternative.  Record companies want Top 40 stations to go on these records before they stiff at Alternative and create a negative.

It is Mr. Ratner’s opinion that the Alternative mid-charting of a record with female appeal is not a negative for Top 40, but could indeed be the positive that proves the record a Mainstream hit.

I concur.

A few years ago, at the height of Alternative’s acceptance, the audience had nowhere to go except the Alternative station to get their fix.  So what if the station was a little too male-driven for the female taste…there was no other alternative.  Now, with so many slivers of the format devoted to the specific tastes of particular slices of the pie (younger and older females, older males, etc.), the listeners have many other place to get off.

So, what’s next? Ashes to ashes…The Alternative format will re-evolve from the beautiful butterfly accepted by the masses to what it was in the beginning…a caterpillar that is appreciated by a smaller, yet loyal fan base.  And Top 40 will survive its “once each decade” prediction of doom to become the format for the Mainstream.

How do I know this? Research, baby.

I Am…I Said

9/6/1996 

I am I said…to no one there…and no one heard at all…not even the chair.

The key phrase in that sentence being, of course, “no one heard.”

I had the most interesting Labor Day weekend.  Unfortunately, I had to spend it with a bunch of industry hypes…I mean types…so there wasn’t a lot of joy in my house.  Then again, they had to spend the time with me, so maybe they’re feeling a little “off-balance” also.

Our business, or more appropriately, the people in our business make it hysterical.  I guess it is the business that makes us all a little odd, but at the same time, it’s hard not to laugh out loud at some of the people, places and things we wind up witnessing…or doing ourselves.

One of the absolute best parts of our idiocrasy is trying to explain a new group.  I don’t mean a group we can hear on the radio, I mean a group who hasn’t yet put out a record.  First of all, trying to explain music in pedestrian terms is difficult enough under the best of circumstances.  But at least, if the record is out, you can describe a guitar solo or quote some of the lyrics.  If the group hasn’t cut a record yet, the descriptions are a bitch.

“Wait until you hear this new group I signed, Cagle, it’s a Guns ‘N’ Roses meets Aerosmith with a Bobby Brown flavor.”

“She’s a cross between Whitney Houston and Aretha Franklin with the attitude of Grace Jones.  All this…and she’s white.”

“She’s a Black Mariah Carey/Melissa Etheridge/Alanis Morissette with a New Kids On The Block teen appeal.”

I can’t wait to hear all of them.

The real interest of this past, or any other weekend, is playing the “I” game.  It’s the latest craze that’s sweeping the fad capitol of the world and it’s open to people of all ages.  It’s not difficult to play.  It’s quite simple, really.  What you do is count the number of times a person you’re with says “I.”

What’s so difficult about that, you ask?  You aren’t allowed to use a calculator.

Oh, my God!

Also, to make the game more interesting, it must be divided into segments.  These segments are up to you.  There are no real hard and fast rules.  (Milton-Bradley has yet to put out the board version.)  You make it up as you go along.  I prefer to count separately during drinks, salad, entrée and desert.  If you don’t break it up, you’ll hopelessly lose count.

The best way to play the game is to get partners and make bets.  You and someone else can choose a particular person before the rest of the group arrives.  Maybe you take Ted and your opponent takes Alice.  Then, you wager as to who will refer most to themselves during the different courses of dinner.

If you choose this game, you must decide early as to whether of not you can “lead” your “horse” into making comments in the first person.  Questions like “What did you do over the weekend” or “Who did you meet with today” may be allowed or not, depending on the game.

Usually, arguing over whether or not to allow leading questions is a moot point, especially if you’re dining with a programmer.  (Okay, it was a cheap shot…but accurate.  Many record people are just as bad.)

Why is it that we feel it is important to make ourselves important in this business?  Is it possible to spend time with one’s peers and actually learn something…rather than say something?  Is it possible that someone else has something more important to offer than you?  Is it possible to spend one evening listening rather than trying to engage the whole table with your “inside” knowledge?

Too often at gatherings in our business, only one opinion matters…that being the one of the speaker.  Nowhere else have I met so many people who know exactly everything there is to know about every subject in the universe.

I’ve got a news flash for you:  As a whole, we aren’t the smartest group around.  Loudest, maybe.  Smartest?  I don’t think so.  Here’s just a small sample of this past weekend.

Politics? “Dole doesn’t have a chance.  It’s because people won’t vote for someone that old and who has spent his entire career in the House of Representatives.”

Iraq’s raid on the Kurds? “Of course we had to fire missiles.  What we really ought to do is send the bombers to take out the Ayatollah.”

On sports?  “I knew the Red Sox were going to make a comeback.  I told everybody that.  And everybody knew the Cowboys were going to be terrible.  I know I bet on them, but I really didn’t think they were going to win.”

On the #1 record? “I knew that record was a hit the first time I heard it.”

On a record that isn’t making it? “I knew that record was a stiff the first time I heard it.”

You don’t have to have an absolute opinion on every subject.  Those of you who are stupid enough to dominate every conversation should know we don’t think you’re smart…we think you’re boring.

The next time you have the occasion to be with several people over lunch or dinner, why don’t you stun everyone and keep quiet? Here’s a new term for you: Listen.  Look it up in the dictionary.  You’ll find it helpful.

Here’s another hint: Ask the others around you questions.  I know, it does seem strange that someone as smart as you might dare to show there is something you don’t know by asking a question, but try it anyhow.  You might learn something with the answer.  And better yet, you might learn something about the person who is giving you the answer.  You might be surprised.  They will certainly be surprised that you asked.

Can we make a vow for next week?  Let’s promise that at one lunch or dinner, we won’t offer an opinion.  We’ll only listen. We may ask questions, but not disagree.  Instead of giving, can we gather information?

If nothing else, we can all play the game. And I’ll post the results in a future Editorial.  Who can set the record for counting the most times someone else uses “I” at a dinner?

And just in case you were keeping score, I used “I” 29 times in this Editorial.

I’m so ashamed.

Oops.  That’s 30.

Over The Line

7/5/1996 

Welcome to the wonderful, wacky world of radio programming and record promotion in the 1990s.  Are we having fun yet?

Unfortunately, that question is answered more often in the negative of late.

The evolution of both the radio and record industries have changed the way we do promotion.

Over the past few months, several Editorials have dealt with the ever-changing relationship between programmers and record promoters. New theories have been expounded about those relationships and all agree that promotion in the 1990’s is a different animal.  However, when push comes to shove, it too often boils down to, “…how many did we get?” at the end of add day.

Promotion people are caught between a rock and a hard place.  The marketing concept calls for a well-conceived game plan involving point-of-purchase displays, television appearances, tour support, promotions, advertising and, oh yeah, radio airplay.  It’s all about marketing…until add day.

The days of “200 out-of-the-box” are long gone.  Don’t get me wrong.  There are still those artists with the right songs who can boom the big numbers in one week.  But more often, we’re looking at building an artist and song over the course of several weeks…or even months.

And it’s not easy.

Programmers are quick to say that they aren’t interested in what other stations are doing; they’re only interested in what’s happening in their own market and what’s right for their audience.  One week later, the same programmers are just as quick to point out the lack of total adds for a record.

What’s a mother to do?

It is imperative, in today’s climate, for record promotion people to understand the programming philosophy of every radio station in their territory.  Mainstream Top 40, Country, Adult Top 40, A/C, Hot A/C, Alternative, Rock, AAA, Urban, Crossover, Dance…all of these are broad strokes.  As we all know, it’s the short strokes that count.

Every radio station is different, as is each programmer.  The philosophy behind the programming stance is often the key.

When a record comes down the pipeline in a record company, it is often “tagged” with a particular label.  Promotion people must look past this label to find what particulars about the record will “talk” to the programmers in their region.

How do you find out this information?  By talking with the programmers.  I don’t mean a casual conversation about life and programming in general.  Take the time to get specific.  Ask them to explain their programming philosophy in depth.  Ask questions.  Gain the knowledge you will need for the time when you’re working them on a particular record.

I don’t know of any programmer who won’t take the time to explain his or her philosophy.  There are two reasons:  First, as programmers, we are an egotistical group who believe we’ve found the cure for cancer.  We like to talk about ourselves and about our stations…what else is there to talk about?  Programming is an abstract art.  We like to postulate on our unique qualifications and beliefs.  Besides, we have great voices and we like to hear ourselves talk.  And who knows?  We might hear ourselves say something important.

Second, by explaining our programming philosophy, it should make future meetings about promotion much simpler.

The one main gripe from programmers about record promotion people is, “They don’t understand.”  If you understand, you’ve gotten past the first big hurdle.

Much was made in the Top 40/Rhythm/Dance/Latin/Whatever circles last week when KPWR Los Angeles APD Bruce St. James announced that he would no longer take record calls on Thursdays.  Bruce didn’t want to take time out of another day to tell record promotion people “no.”  Many felt Bruce was over the line, yet I don’t know of any programmer who is more accessable to the record community.  The simple fact is that Power 106 is virtually unpromotable.  It is a street radio station that is truly unique in the country.  Promotion people who know that (and who know when they have a record that is reacting on the street level) always have an open door with Power 106.  Those who try and fit a round peg in a square hole are the ones who don’t get calls returned…Thursday or any other day.

Harry Nelson now programs two Country radio stations in Boston.  Although they share some of the same audience, each is programmed for a different demographic.  Promotion people need to understand the difference between the two to intelligently promote Harry on what records will fit where.  Trying to get the same record added on both stations just because Harry programs both is a simplistic, and inaccurate, assumption.

What’s the point of this Editorial?  It’s a suggestion that all of us should spend more time doing our homework.  Record promotion people should take the time to get deep information about the programming philosophies of each of their stations.  Programmers should make the time to spend with those promoters who truly want to know the nuts and bolts operations.

In today’s promotion circle, it’s not all about adds.  It’s about increasing spins.  Familiarity with a station’s programming philosophy and the audience can help in talking to a programmer about increasing spins.  Just saying, “Play it more,” isn’t enough.

The magic number that is being bandied about in the record community is 2,000…as in 2,000 spins is the figure when sales really begin to react to airplay.  At 2,000 spins, a record should begin to kick.  To reach that number, a promotion person needs to be loaded with ammunition to convince programmers to continue increasing spins without substantial sales information to serve as a back-up.

Of course, all of this is information is in the Promotion 101 handbook.  As is the promotional trip to Hawaii if all else fails.

As I’ve said before, every record sounds better in Maui!

Take A Message

8/30/1996

I called Trent Lott last Tuesday.  Trent is the newly elected Majority Leader of the Senate.  He returned my call on Wednesday.  I called Thad Cochran last week.  He’s the senior Senator from the state of Mississippi and Bob Dole’s closet advisor.  He called back an hour later.  I called Bob Dole last Wednesday.  His campaign coordinator returned the call three hours later asking what I wanted to speak with the Presidential candidate about.  When I told him it was nothing important, just a follow-up to an earlier conversation, he said Bob would be getting in touch with me.  Three days later I got a message from Bob Dole on my answering machine at home.

Take a message.

Pushing my luck, I tried President Clinton.  I was shuffled to one of his advisors.  When I said I wanted to talk about the upcoming campaign, I was told someone would get back with me.  It wasn’t long before I heard from someone in the Democratic Committee asking for a donation.

Tell him I’m in a meeting.

Close…but no cigar.  For him, too.  There was no donation either.

Tell her I’ll call her right back.

I was able to talk with three former, current and future leaders of the free world.  But try to get someone in our business on the phone and, as often as not, you’re out of luck.

Tell him you can’t find me.

When someone says, “You’re as hard to get on the phone as the President,” don’t buy it.  The President is easier…especially in an election year.

Tell her I’m in production.

I also tried to reach out and touch a bunch of people in our industry last week.  Anticipating a story, I kept a log of my calls.  I spoke with 41 PDs, 25 heads of promotion, 23 MDs, 21 assorted promotion types, 14 radio people looking for jobs, 11 managers, nine record people looking for jobs, seven GMs, six record company presidents, four publishers, three station owners, two dancers and an independent who swore he could deliver if I could hook him up directly.

Tell him I’m on a conference call.

As a matter of course, I speak with an assortment of gypsies, tramps and thieves on a daily basis.  It is my job, so I probably network more than the normal person.  And in my position, it is probably easier to get most of my calls returned.  I mean, who wouldn’t want to talk with me?  Sometimes the calls are specific.  Sometimes it’s just to keep in touch.  Those might be the most important calls of all.  Lose touch in this business and you aren’t far from losing everything.

Tell her I’ve gone for the day.

It is, however, amazing how many of our calls go unreturned.  The biggest complaint I hear is, “That asshole won’t call me back.”

Tell him I’m on a call and have two holding.

In our business of communication, communication is increasingly impossible.  Why is that?

I’m sorry, he’s not answering the intercom.

The simple insanity of our business makes me crazy at times.  We are so quick to coronate the newest king and write off the latest loser that we lose our concentration on the big picture.  The king is only one bad deal away from being a loser.  And the loser is only one good job away from being a king again.

He’s on with Kingston.  Can he call you back?

Are we stupid enough to believe that those who lose their jobs won’t return in a position of authority?  What’s a fired program director going to do…latch on with Union Carbide?

He’s behind closed doors.

Too often, not only are calls hard to connect when someone doesn’t have a job, it’s just as difficult when you do have one.  We’ve become so impressed with our own persona that if we tired to phone ourselves, we wouldn’t take the call!

She’ll call you back in five minutes.

Many times, those in power surround themselves with only people who agree with their agenda.  There’s certainly nothing wrong with having a staff around you that is on the same page.  But having only “yes” men and women giving token approval to all of your ideas is a recipe for disaster.

She’ll call you back in five hours.

Locking yourself in a closet may keep the boogie man away, but if the boogie man just produced a hit record…you lose.  What’s so freaking difficult about picking up the phone?

What’s this call regarding?

Former jocks always answer the phone.  We know the next call might be a date or a job offer.  We can’t take the chance on missing out.

He’s out to lunch.

I’m not writing to say that everyone should take every call.  It’s impossible.  And pests who continue to call with nothing to say must be told not to call again.  But to refuse to speak with someone just because you don’t have time to trifle with trash could make you lose out.  I’m not asking for a pint of blood…just a call back.

She’s talking with London.

The most important call I made last week was one that wasn’t returned.  A record company executive had signed and released a song by his pet project.  It wasn’t successful.  I happened to be playing golf with a programmer who runs a rather important station and who consults a few more.  In the course of the day, we discussed this particular record.  He said he wouldn’t consider the song because of his feelings about this particular record executive.  I took umbrage and promised to try and bridge the gap.  Later I had to eat crow.  The guy didn’t return my calls.  But, everything equals out…the record didn’t get added either.

He’s in a marketing meeting.

It is a constant contradiction in our industry.  We struggle to network and work our way to the top of our profession.  Then, as soon as we get there, we stop communicating.

Tell him you don’t know where I am.

Can we do a little more of that?  I know as mad as I got, I had to do a little work before I could write this Editorial.  There were more than a few messages I had been ignoring.  So I returned some calls.  One was from an out-of-work PD who had secretly just landed a major gig.  He laughed because I was the only one who returned his call.

Take a message.

Next week, he won’t be talking to anybody.

Cluster’s Last Stand

8/16/1996

The art of counter programming seems to be a lost one.  And it’s a shame.  Not just because counter programming was successful…not just because counter programming really showed off programming skills…not just because counter programming forced a radio station to be on the cutting edge and make instantaneous decisions…not just because counter programming make you pay attention…but because counter programming worked.  And it still does.

Unfortunately, we have programmers spending too much time on research, call-out, out house and eventually wind up in the dog house.

So what’s a programmer to do?

You should figure it out…and figure it out quickly.  If you don’t, it’s going to be figured out for you.  Someone else may be calling the shots and there aren’t any bullets for you.

Spot clustering…spawning 10-in-a-row and the like…is soon to be a thing of the past.  And I’m not talking about a weekend promotion where you play nothing but Oldies (however, that is a good one).

I was never a proponent of that 10-in-a-row thing from the beginning.  Hanging your hat on a positioning statement that is so easy for your competition to trump (11-, 12-in-a-row. etc.) has always seemed like an invitation to disaster.

However, because counter programming isn’t practiced as much as it should be, some stations have been successful (from a strict programming stance) in promoting the 10-in-a-row position and in garnering seemingly strong ratings.

The problem is that in our “lemming” programming mentality, it’s no longer necessary to give the time on a radio station.  If you hear commercials, you can almost guarantee it’s somewhere between 15 and five minutes before the hour. Either that or 20 minutes past.

Radio, no matter the format, has become boring in its predictability.  Programmers have forgotten that their primary goal is to sell.

Whoa! What did you say, bud? Sell? You must be confused.  That’s the sales manager’s job.

Get real.  Show me a great programmer and I’ll show you a great sales person.  A programmer has to sell.  We have two sets of clients on any given station…those who buy commercials and those who listen.  It’s a programmer’s job to protect the listeners from too many tune outs and sell them on what a great station they’ve chosen.

It takes innovation, promotion, marketing and programming to sell your audience on the fact that your radio station is the best.  And programming is much more than 10-in-a-row.

Not that any of you who are locked into the 10-in-a-row concept are paying attention. You’re so used to sleeping through “another 10-in-a-row,” that it’s certainly too much to ask that you stay awake through this Editorial.  Besides, why should you care?  If it ain’t broke, why worry about fixing it?

If you’re too bored, lazy or ignorant to try something new, then crawl up on the porch and let the big dogs runs in the street.  You’re too far behind the curve to know that change is coming, and it has nothing to do with innovation before you’re forced to capitulate and wind up following a directive that has nothing to do with programming.

Since the beginning of time…as in spot buys…agencies have sought out radio stations that consistently deliver the numbers requested by specific clients. If a station has good numbers in the primary demo, that station will generally get the buy.  Seldom, if ever, does an agency know (or care) what a station does to deliver these numbers.  The agency just wants the numbers.  Numbers don’t lie.

Maybe.  But often numbers don’t tell the whole truth.

I’ve got a news flash for you:  One of the largest radio advertisers has done some research into the reach, frequency and results of the advertising placed on radio in the top markets across the country and the results are astounding.  This research is showing that time buys in spot clusters simply don’t work.  Period.

The audience doesn’t hear the second spot in any cluster.  We’ve trained our audience to understand that when they hear one commercial, in all likelihood, four more minutes of commercials (sometimes more) will follow.  Fingers are on the radio buttons before a ten second live promo is half-way through.

When the research is complete, this advertiser plans to change its way of doing business with radio.  It will no longer buy anything except the first spot in a commercial break.  That’s when things will start to change.  If every agency follows the lead of this client, radio will be in trouble.

Spot clusters may go away.  Programmers will have to find a new way of doing things.  When I was programming KFRC San Francisco, we were required, by the FCC and our parent company, to run two newscast every hour in morning and afternoon drive, a 60-second public affairs spot every hour and 12 units of commercials every hour.  RKO hired a consultant to give us advice.  After listening for a couple of days, he came in with his recommendations:  Cut out all newscasts outside of morning drive, then do only one an hour, end all public affairs spots and cut the commercial load to 8 units an hour.

“Right,” I said.  “Now a reality check.  What I need from you are ideas to increase our quarter-hour and cume numbers with the current news, public affairs and commercial load, because they aren’t going to change.”

Needless to say, the consultant left.  If we couldn’t quit talking and run 10-in-a-row, he just couldn’t help us.

A lot of stations could wind up in a similar situation soon.  Change may be forced.  Spot clusters will give way to, “No more than 60 seconds away from music,” or something like that.

A bigger challenge could be to recognize the research before it’s presented and make formatic adjustments now.  Tell the clients the changes are in their best interests.  Make the changes a positive.

Then try and find a programmer who can win without 10-in-a-row!

School’s Out

8/2/1996

Welcome to record promotion in the ‘90s.  You heard about the guy who went around the village riding a horse and singing Christmas carols?  The police found a horse running free and gave him a call.  The guy looks outside and sees his horse still in the corral.  He tells the police, “You’ve made a mistake.  That’s a horse of a different caroler.”

Okay, it’s a long way to go to let you know things have changed…but things have changed.

It wasn’t long ago that record companies laid out a lot of cash to get a lot of ads (real and paper) and son-of-a-gun, their records were Breakers in R&R.  The next week they played on that Breaker status to get more adds (real and paper) and their records began moving up the charts.  Another couple of weeks, more money, more adds (real and paper) and they were in the top 20.  The end result:  A label suddenly has the #15 record in the country, nobody’s heard it (oops…more paper than real) and, surprise, a record that shipped Gold returns Platinum.

Few worked harder for less than promotion people in these “good old days.”  It wasn’t easy to get an add…paper or real.  Come on, Bud, it was tough.  A radio station could only list so many paper adds.  Programmers had to play some records.  Their audience expected it.

Promotion people did anything they could to get their record noticed.  They dressed up in chicken suits, hired Little Egypt and the Dancing Pyramids, rented all sorts of farm animals, brought sleeping bags in the lobbies of stations, made complete fools of themselves and in the process, got their names…and the titles of the records…remembered by programmers.

With actual spins and actual sales now a reality few can ignore, they way record companies do business has changed.  And record promotion has changed with it.  Unfortunately, not all the changes are positive.

For the past few years, record companies have trumpeted the fact that most records break out of major markets.  Less time has been devoted to smaller markets because (a) smaller markets are often slower than the majors to make playlist additions and (b) even if a smaller market adds a record, it doesn’t affect the important SoundScan charts, so many believe it doesn’t matter.

Until they have a “work” record.  Then those Field & Stream reporters start getting a lot of calls and promotions.

The importance of smaller markets is something I’ve written about before and will be the subject of another Editorial.  This week’s ranting is about promotion in general.

In the eyes and minds of many company presidents, promotion in the ‘90s must be done differently than promotion during the “Dark Ages” of the ‘80s.  Part of this is due to the changes in the way we do business.  Reality is the key.  Today, we know how many times a radio station is playing a record.  We also know how many records are selling, as opposed to how many are shipping.

Another reason is because many companies have leaned more toward A&R than promotion.  With the rise of Alternative music and programming in the past few years, we’ve all bought into they hype that “…it’s all about the music.”

Of course, it’s all about the music.  It’s always been about the music.  But you can have the greatest record ever produced and if it isn’t heard by the right programmers, it doesn’t matter.  Here’s another news flash for you:  there’s a lot of great music out there.  You have to distinguish your great record from the other company’s great record.  How do you do that?

Promotion.

As hard as it is for some A&R people to believe, promotion is still the engine that pulls the train.  A lot of great records have died in the studios…or on the desks of programmers who never heard them.

More now than ever before, programmers need to be promoted.  With the advent of more record companies come more releases.  It’s all well and good for the head of A&R to say, “The record speaks for itself,” but in today’s market place, a record can’t just speak…it has to scream.

We hear so much today about “Old School” and “New School.”  Many promotion people today are afraid of embarrassing themselves by being abrasive or too outrageous.  Many feel that it isn’t “in” to be too pushy about their records.  The only thing that makes you “in” is whether or not your record is “on!”

It’s sometimes tougher for promotion people to be outrageous in today’s corporate atmosphere.  Many of those who got where they are today by being outrageous at chosen times are too quick to make “cookie-cutters” out of those who now work for them.  We need to remember that, especially in radio, it’s still fun.  I’m not suggesting that promotion people show up in WPLJ’s lobby next week naked with dancing girls, but waddling around in a chicken outfit or something else outrageous from time to time never hurt anybody…or any record.  You may not get your record added, but if you draw attention to yourself and your product, you’ll certainly get it heard.  Then, and only then, if the A&R genius is correct, the record will speak for itself.

When I was programming KWOD in Sacramento, Michael Silva put on spandex glitter pants and wore a long blonde wig into the station to promote a record by the Nelsons.  We had just turned KWOD Alternative at the time and even for me, adding the Nelsons was a stretch.  I refused to see him. He refused to leave.  I finally went into the lobby and threw him out.  He was embarrassed.  I was embarrassed.  Yet from that time on, every time he entered the station, I saw him and listened to his music.  I figured anyone who was crazy enough to make a fool of himself to get my attention, deserved it.

It’s a lesson a lot of promotion people need to learn.  PDs and MDs have a lot more on their agendas than taking the time to listen carefully to each record they receive. It is up to you, as a promotion person, to do anything and everything to make yourself stick out from the herd.

Whether you’re “New School” or “Old School” isn’t what’s important.  It’s what you learned while attending.

In record promotion (as in golf), it’s not how, but how many that puts you on the leader board!